An investigation into the conditions of Chinese workers has revealed the shocking human cost of producing the must-have Apple iPhones and iPads that are now ubiquitous in the west.
The research, carried out by two NGOs, has revealed disturbing allegations of excessive working hours and draconian workplace rules at two major plants in southern China. It has also uncovered an "anti-suicide" pledge that workers at the two plants have been urged to sign, after a series of employee deaths last year.
The investigation gives a detailed picture of life for the 500,000 workers at the Shenzhen and Chengdu factories owned by Foxconn, which produces millions of Apple products each year. The report accuses Foxconn of treating workers "inhumanely, like machines".
Among the allegations made by workers interviewed by the NGOs – the Centre for Research on Multinational Corporations and Students & Scholars Against Corporate Misbehaviour (Sacom) – are claims that:
■ Excessive overtime is routine, despite a legal limit of 36 hours a month. One payslip, seen by the Observer, indicated that the worker had performed 98 hours of overtime in a month.
■ Workers attempting to meet the huge demand for the first iPad were sometimes pressured to take only one day off in 13.
■ In some factories badly performing workers are required to be publicly humiliated in front of colleagues.
■ Crowded workers' dormitories can sleep up to 24 and are subject to strict rules. One worker told the NGO investigators that he was forced to sign a "confession letter" after illicitly using a hairdryer. In the letter he wrote: "It is my fault. I will never blow my hair inside my room. I have done something wrong. I will never do it again."
■ In the wake of a spate of suicides at Foxconn factories last summer, workers were asked to sign a statement promising not to kill themselves and pledging to "treasure their lives".
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